Shipping policy

Shipping Policy

Last updated: June 24, 2026

Thank you for shopping with BUYPY. Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 2–5 business days of purchase. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email once your order has been placed, and a second email with tracking information once it has been dispatched.

During high-demand periods (sales, holidays), processing times may be slightly longer. We appreciate your patience.

Shipping Times

BUYPY partners with Trendsi, a US-based dropshipping supplier, to fulfill your orders. Estimated delivery times are as follows:

Destination	Estimated Delivery
United States	7–15 business days
Canada	10–20 business days
United Kingdom / Europe	10–20 business days
Australia / New Zealand	12–20 business days
Rest of World	14–25 business days

These are estimates only. Actual delivery times may vary due to carrier delays, customs processing, or other factors outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order total. We may offer free shipping promotions from time to time — any applicable discounts will be applied automatically at checkout.

Tracking Your Order

Once your order has been fulfilled by our supplier, you will receive a tracking number via email. Please allow up to 48 hours after receiving your tracking number for the carrier's system to update with live tracking information.

You can track your order using the link provided in your shipping confirmation email, or by visiting the carrier's website directly.

Split Shipments

If your order contains multiple items, they may be shipped separately and arrive at different times. You will receive individual tracking numbers for each shipment at no additional cost to you.

Customs, Duties & Taxes

For international orders, your package may be subject to customs duties, import taxes, or fees imposed by your country's customs authority. These charges are the buyer's responsibility and are not included in the order total or shipping cost. BUYPY has no control over these fees and cannot predict their amount.

We recommend contacting your local customs office for more information before placing an international order.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please:

Check your tracking information for any updates or delivery attempts.
Contact your local post office or carrier with your tracking number.
Reach out to us at buypyonline@gmail.com if the issue is unresolved.

We are happy to investigate on your behalf, but please note that we are unable to file a claim until 30 days after the shipment date for domestic orders and 45 days for international orders.

Incorrect Shipping Address

Please double-check your shipping address before completing your purchase. BUYPY is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error immediately after placing your order, contact us at buypyonline@gmail.com as soon as possible — we will do our best to update it before the order is fulfilled.